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Unificus

STAFF: Understanding Admin Managers

Learn what Admin Managers are and how to create and manage their permissions in Unificus.

What are Admin Managers?

An Admin Manager represents the most powerful staff position within Unificus, sitting just below the Super Admin tier. This role grants comprehensive administrative capabilities across the entire platform, though with two critical limitations: neither Admin Managers nor any other user can access or modify Super Admin account details, nor can they interact with anything contained in the Manage Account menu.

Unlike standard Admin Users, Admin Managers benefit from configurable permissions that allow you to grant White Label access, integration viewing capabilities, API access, and webhook management. Your account can support multiple Admin Managers simultaneously, each with their own customized permission set.


How do I create an Admin Manager?

Start by navigating to Flyout Menu > Manage Staff.

Choose the Admin role option from the available dropdown menu.

This reveals a checkbox allowing you to designate the new Admin User as an Admin Manager.

You’ll then see the ability to assign specific permissions.

Each permission option can be toggled on or off independently, allowing you to customize the permission set precisely to fit your needs. These permissions remain fully adjustable at any point, and different Admin Managers can have entirely different permission configurations.


How can the Admin Manager access the permissions?

Once an Admin Manager receives White Label, Integration, API, and Webhook permissions, they can reach these features by opening the Flyout Menu.


Changing or remove Admin Manager Permissions

Admin Manager permissions can be adjusted or completely removed whenever necessary. Removing all permissions automatically converts that Admin Manager back into a standard Admin User.

To modify or revoke permissions, select the icon adjacent to the role.

You’ll have the option to adjust individual permissions or disable the Admin Manager status entirely.

Keep in mind that you cannot reduce an Admin Manager to a lower staff tier. If you need to assign someone a lower-level role, you must delete their account and re-create them with the appropriate position.

CLICK HERE to learn about Internal Roles.